Frequently Asked Questions
Frequently Asked Questions (FAQ)
Shipping & Delivery
Q: How long will it take to receive my order?
A: We aim for lightning-fast processing. Standard shipping across Canada and the US typically takes 3-7 business days. However, if you are in the GTA and select Speedy Express, you can expect your parts in 1-2 days—often 2x to 3x faster than traditional couriers.
Q: Where do you ship?
A: Currently, we supply the entire Canadian and United States markets. We are working toward becoming the #1 performance supplier in North America, so coast-to-coast coverage is our priority.
Q: What is Speedy Express?
A: This is our exclusive local delivery service for Toronto and the GTA. Instead of a third-party driver, a member of the Speedy Performance team personally delivers your order to your door to ensure perfect handling and zero delays.
Products & Fitment
Q: Do your mufflers come with a warranty?
A: Yes! We offer a Limited Lifetime Warranty on all Pseedy Performance mufflers. We stand by our welds and our materials for as long as you own the vehicle.
Q: Will these parts fit my specific vehicle?
A: Our performance mufflers and tips are designed as high-quality universal-fit components for custom builds. We are also currently developing vehicle-specific axle-back and cat-back systems—stay tuned to our socials for those release dates!
Q: Are your exhaust tips covered under the same warranty?
A: Exhaust tips carry a 1-year limited warranty. Because they are exposed to the harshest road elements and heat cycles, they require a different coverage tier than our internal muffler components.
Orders & Returns
Q: My item arrived damaged. What do I do?
A: Please inspect your package immediately! You must report any shipping damage to us at Speedyperformanceexhausts@gmail.com within 72 hours of delivery to qualify for a replacement or refund.
Q: Can I return a part after I’ve tried to install it?
A: To maintain our quality standards, we cannot accept returns on items that have been installed, welded, or modified. We recommend a "dry fit" inspection before any permanent installation begins.
Q: How do I track my order?
A: Once your order is processed, you will receive an automated email with your tracking number. If you’ve selected Speedy Express, our team will contact you directly via text or email to coordinate the drop-off.